Heal the World Counseling, LLC Terms and Conditions for Self-Help Courses
These Terms and Conditions ("Terms") govern your use of the self-help courses, group programs and any related communications (collectively, "Services") offered through the website operated by Heal the World Counseling, LLC and its founder Sarah Eva Michielson (collectively, "Heal the World Counseling, LLC," "we," "us" or "our").
Please read these Terms carefully before enrolling in or accessing the Services. By accessing the Services, you acknowledge that you have read, understood and agree to be legally bound by these Terms. If you do not agree, you must not access or use the Services.
Program Description and Educational Purpose
The Services are trauma-informed, attachment-based coaching programs designed for personal growth and education. The information provided in or through the Services is intended for educational and informational purposes only and is offered solely as a self-help tool for your own use. Participation may involve group discussions, online courses, coaching sessions and other materials intended to support your personal development.
Not Therapy or Professional Advice
- No clinical relationship: Participation in the Services does not create a therapist–client relationship. Heal the World Counseling, LLC is not offering therapy or any form of professional health care treatment; we are providing educational resources. You understand and acknowledge that our programs are not therapy nor therapeutic groups.
- Not medical or mental-health advice: Sarah Eva Michielson is not a licensed therapist. Neither she nor any agent of Heal the World Counseling, LLC holds themselves out to be a doctor, psychologist, dietician, clergy member or other licensed professional. The information provided through the Services is not intended to be a substitute for professional medical or mental-health advice. We strongly encourage you to consult with your own licensed provider regarding any physical, psychological or medical concerns you may have.
- Personal opinions only: Any statements made by Sarah Eva Michielson or participants in groups or courses reflect personal opinions and experiences. Participants are welcome to share their experiences without fear of legal ramifications; however, such statements should not be construed as professional advice.
User Responsibilities and Conduct
- Participation guidelines: We encourage participants to use "I" statements and speak about their own experiences. Crosstalk—giving unsolicited feedback, advice or commenting on another person’s share—is discouraged. Meeting guidelines require that sharing should be done in a way that does not ridicule or embarrass anyone and that crosstalk is discouraged to keep meetings safe.
- Confidentiality: Assume and protect anonymity and confidentiality. Participants are asked to respect the anonymity of each person: "what you see here, what is said here, when you leave here let it stay here". Anonymity is of utmost importance; you should be in a private location and wear headphones if others may overhear. By using our Services, you agree to keep confidential all names, stories, insights and personal information shared by other participants.
- Nondisclosure: You agree that all materials provided through the Services, including but not limited to course videos, worksheets and group discussions, are confidential and proprietary. You will not record, reproduce, share, publish or disclose any portion of the content or any participant’s contributions without the express written permission of Heal the World Counseling, LLC. Any violation of this confidentiality obligation may result in legal action and termination of your access to the Services.
- No guarantees: Your success depends on your own effort and commitment. We cannot guarantee specific outcomes or results.
Payment and Refund Policy
- Enrollment fees: Payment must be made in full or agreed upon monthly terms stated within each course or counseling offering at the time of enrollment unless otherwise agreed in writing.
- 30-Day Satisfaction Guarantee: If, within thirty (30) days of your enrollment date, you feel dissatisfied because the course content was misperceived compared with what was described at the time of purchase, you may request a full refund. To obtain a refund, you must send a written request to healing@healtheworldcounseling.com within thirty (30) calendar days of your enrollment, explaining your reasons for dissatisfaction. Upon approval, the full amount you paid will be refunded using the original payment method. After thirty (30) days from your enrollment date, no refunds will be issued.
Assumption of Risk and Personal Responsibility
- Assumption of risk: You participate voluntarily and assume all risks associated with your use of the Services. There may be unknown individual risks and circumstances that arise during your participation that cannot be foreseen. You agree to use your own judgment and due diligence before implementing any suggestions or recommendations.
- Personal responsibility: You are solely responsible for your choices, actions and results, now and in the future. You agree that Heal the World Counseling, LLC is not liable for any success or failure you experience in your personal, professional or relational life.
Limitation of Liability; Hold Harmless and Release of Claims
- Release of claims: You agree to absolve and hold harmless Heal the World Counseling, LLC, Sarah Eva Michielson and all agents, employees, contractors or affiliated entities from any and all liability for any damages or injuries allegedly caused by participation in or use of the Services. This includes, without limitation, liability for accidents, delays, injuries, harm, loss, damage, death, lost profits or personal or business interruptions.
- Indemnification: You agree to fully indemnify, defend and release Heal the World Counseling, LLC and its agents from any and all causes of action, claims, demands, damages or liabilities that may arise out of or relate to your participation in the Services. This includes indemnifying us against any third-party claims arising from your breach of these Terms.
- Waiver of right to sue: In exchange for participating, you waive and covenant not to sue Heal the World Counseling, LLC, Sarah Eva Michielson or any of our agents, employees or contractors for any claim related to your participation.
- Not therapy: By entering into this agreement, you acknowledge again that the Services are not therapy and that no client/therapist relationship is formed. You further acknowledge that the information provided is educational only and does not constitute medical, psychological or other professional health care treatment.
Confidentiality and Anonymity Agreement
In addition to the confidentiality and nondisclosure obligations described above, you agree to adhere to the guidelines for sharing and anonymity. These guidelines stress that confidentiality is a cornerstone of a safe group environment. You agree not to reveal any identifying details about fellow participants or recount their stories outside the group. If you see or hear someone else sharing outside the group, you must not discuss it further. Violations may lead to termination of access and potential legal remedies.
Privacy Policy
Our separate Privacy Policy describes how we collect, use and protect personal information. By using the Services, you consent to our Privacy Policy. Heal the World Counseling, LLC will NEVER sell your information.
Intellectual Property
All content provided through the Services—including videos, workbooks, course materials, designs, text, graphics and logos—are owned by Heal the World Counseling, LLC or its licensors and are protected by intellectual property laws. You may use the materials for your personal, noncommercial purposes only. Unauthorized reproduction, distribution or modification of any part of the Services without our prior written consent is strictly prohibited unless written permission by Heal the World Counseling, LLC is granted according to agreed upon terms.
Modifications
We reserve the right to change, modify or update these Terms at any time in our sole discretion. If we make material changes, we will notify you by updating the "Last Updated" date or by sending an email to the address associated with your account. Continued use of the Services after any change constitutes acceptance of the new Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in state or federal courts located in or nearest to Dunn County, Wisconsin, and you consent to personal jurisdiction and venue in those courts.
Severability
If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other written agreements you may execute with Heal the World Counseling, LLC regarding the Services, constitute the entire agreement between you and Heal the World Counseling, LLC with respect to the Services and supersede all prior or contemporaneous communications and proposals.
Contact Information
If you have questions about these Terms, please contact us at healing@healtheworldcounseling.com.
By scheduling an appointment, engaging in an in-person, Zoom call, phone call, email, text or any other electronic form (including social media) of communication, or by otherwise accessing the Services, you acknowledge that you have read, understood and voluntarily accept these Terms in their entirety.
Any and all course participants and non-course participants (if information or content is shared by a course participant) are covered under these terms and conditions without exception. If a participant shares information from Heal the World Counseling, LLC or Sarah Eva Michielson, the participant assumes all liability and risk by sharing that information personally and assumes all risk.